KM
Kananelo M
1 reviews | Active since Dec 2019
30 Jan 2026, 09:09
King price and PG glass windscreen replacement mess
I ve claimed for windscreen replacement through king peice have been taken from pillar to post its almost a month now ive been calling getting different responses im very upset with thier service
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PG Glass's replyOfficial
05 Mar 2026, 11:59 Good Day Kananelo,
Thank you for bringing this matter to our attention.Please accept our sincere apologies for the delays and frustration you have experienced with your windscreen replacement claim. We understand how upsetting it must be to receive inconsistent responses and to feel passed from one point of contact to another. This is certainly not the level of service we aim to provide.Your feedback has been escalated to the relevant team to urgently review your case and ensure that a clear resolution is provided as soon as possible. We truly regret the inconvenience this has caused and appreciate your patience.
Kind Regards,
Service Recovery Team
PG Glass
Thank you for bringing this matter to our attention.Please accept our sincere apologies for the delays and frustration you have experienced with your windscreen replacement claim. We understand how upsetting it must be to receive inconsistent responses and to feel passed from one point of contact to another. This is certainly not the level of service we aim to provide.Your feedback has been escalated to the relevant team to urgently review your case and ensure that a clear resolution is provided as soon as possible. We truly regret the inconvenience this has caused and appreciate your patience.
Kind Regards,
Service Recovery Team
PG Glass
PG Glass's reply05 Mar 2026, 11:59
Official
Good Day Kananelo,
Thank you for bringing this matter to our attention.Please accept our sincere apologies for the delays and frustration you have experienced with your windscreen replacement claim. We understand how upsetting it must be to receive inconsistent responses and to feel passed from one point of contact to another. This is certainly not the level of service we aim to provide.Your feedback has been escalated to the relevant team to urgently review your case and ensure that a clear resolution is provided as soon as possible. We truly regret the inconvenience this has caused and appreciate your patience.
Kind Regards,
Service Recovery Team
PG Glass
Thank you for bringing this matter to our attention.Please accept our sincere apologies for the delays and frustration you have experienced with your windscreen replacement claim. We understand how upsetting it must be to receive inconsistent responses and to feel passed from one point of contact to another. This is certainly not the level of service we aim to provide.Your feedback has been escalated to the relevant team to urgently review your case and ensure that a clear resolution is provided as soon as possible. We truly regret the inconvenience this has caused and appreciate your patience.
Kind Regards,
Service Recovery Team
PG Glass