Indifferent Service

I contacted PG Glass on 24.05.2022 and made a booking for the mobile unit to come out and repair chips in the windscreens of two of our vehicles. On 25.05.2022 PG Glass contacted me to advise that the mobile unit would contact me to make a booking. I contacted them again on 27.05.2022 as I had heard nothing and was advised that the booking was for Monday 30.05.2022 at 10am. Needless to say 10am came and went and PG Glass never arrived. I contacted them again and held on for over 13 minutes while the lady tried to contact the mobile unit. I eventually hung up. A couple of minutes after I hung up the Pretoria branch contacted me and I told them not bother as their service was so pathetic. I've just contacted Chiptec and the gentleman said he would be here this afternoon to repair the chips.