kN
khabo N

1 reviews | Active since Apr 2014

11 Dec 2015, 19:22

incorrect claim

I went to pg glass for windscreen chip repair and the next day i received a message from my insurance to say that my claim for the windscreen replacement has been approved,i phoned pg glass immediately for clarity they said they will fix it,but what if i didn't phone my insurance for claim validation

0
Replies (1)
PG Glass
PG Glass's reply14 Dec 2015, 11:01
Official
Hello abkn200,

Our sincere apologies for the misunderstanding.

Your complaint has been escalated to the Regional Manger and will be addressed to the staff that assisted you.

We apologize for the inconvenience caused to you.

Kind Regards
PG Glass Head Office

Best regards,