EB
Ewan B
1 reviews | Active since Nov 2009
28 Jun 2017, 09:15
*********** staff
<p>Call center is incompetend, cant even transfer the call to the branch.</p> <p>Called back 4 times, then the call gets dropped.</p> <p>Agent dont know the difference between Witbank and Wonderboom.</p> <p>First impression of a company is the person on the phone, please train them or get rid of them.</p>
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Replies (1)PG Glass's replyOfficial
28 Jun 2017, 13:07Good Day Mr Botha,
Trust you are well.
I have escalated the matter to our call centre manager to investigate the matter. Sorry for the inconvenienced caused.
Kind Regards
PG Glass Head Office
PG Glass's reply28 Jun 2017, 13:07
Official
Good Day Mr Botha,
Trust you are well.
I have escalated the matter to our call centre manager to investigate the matter. Sorry for the inconvenienced caused.
Kind Regards
PG Glass Head Office
