EB
Ewan B

1 reviews | Active since Nov 2009

28 Jun 2017, 09:15

*********** staff

<p>Call center is incompetend, cant even transfer the call to the branch.</p> <p>Called back 4 times, then the call gets dropped.</p> <p>Agent dont know the difference between Witbank and Wonderboom.</p> <p>First impression of a company is the person on the phone, please train them or get rid of them.</p>

0
Replies (1)
PG Glass
PG Glass's reply28 Jun 2017, 13:07
Official

Good Day Mr Botha,

Trust you are well.

I have escalated the matter to our call centre manager to investigate the matter. Sorry for the inconvenienced caused.

Kind Regards

PG Glass Head Office