CB
Cherith B

1 reviews | Active since Jan 2013

27 Nov 2016, 13:24

Incompetence at PG Glass

<p>PG glass sent a mobile unit to fix my back passenger window after a break in. There's no branch in my town. The operator damaged the smash and grab tint and I was asked to take it into the shop 90 kms away. It would take 3 hours. After many calls I finally made arrangements to get my car there 2 months has later. The operator there couldn't do it and couldn't refund me because the computer was down.</p> <p>I would like a refund for the tint Zi paid for plus diesel to get there. I will find someone else to do the job.</p> <p> </p>

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Replies (1)
PG Glass
PG Glass's reply28 Nov 2016, 08:45
Official

As per our discussion, the complaint has been escalated to the manager.

As soon as I have feedback, I will revert back to you.

Kind Regards

PG Glass Head Office