CM
Craig M

1 reviews | Active since Jan 2012

05 Dec 2023, 14:43

I cannot believe how difficult it is to work with PG Glass!

I cannot believe how difficult it is to work with PG Glass!

I have been to the branch twice and phoned numerous times. I called the central call centre and booked a fitment. The booking was made, but the windscreen was not ordered. I requested that they come back to me for a mobile fitting, but its now 3 days later, and after another phone call reminder I still do not have a confirmed booking.

Don't you want my money??? I'd love a new windscreen before the holidays. PLEASE.

0
Replies (1)
PG Glass
PG Glass's reply05 Dec 2023, 15:09
Official
Good Day Craig

We acknowledge receipt of your complaint. 
 
We regard this matter in the most serious light and please know that it is receiving our urgent attention.
 
You will be contacted shortly to resolve this complaint.

Kind Regards
PG Glass HO