1 reviews | Active since May 2016

18 Jun 2022, 11:41

HORRIBLE SERVICE. PG GLASS EDENVALE

Horrible Service.. 😭😭😭. I regret calling in the first place

Can I just have my money back please. I don't want your services anymore. Firstly it toook PG glass Edenvale 1 week to arrange for my Car window to be fixed, after I called everyday without an answer, after tht I was told to bring the Car, I got there I was told the money had not reflected into their bank Acc, I asked myself Why call me and tell me to come, thy said to me thy need a Pop which I sent, upon my arrival thy now change to they want money to reflect, which was the new information to me tht was not communicated with me, bcoz If I had known I would have done an immediate payment , Why not tell me that😭😭😭. OK I went back, 2 days later I called again following up with them on the payment, twice, only after then I told their guys will come to install a glass at my place, the guys came, this in now 2 weeks after, the guys tell me they HAVE A WRONG GLASD. Again I had to call after the guys left as no one from PG Glass called me to give me a way forward, only to be ignored, after tht I called a Call center. The lady told me thy says thy took the incorrect Vin number for my Car. I gave it to them again, to my surprise 😭 how do u order the glass with a wrong Vin number. Now till today no one has sad anything to me. I just want my money plz. I don't want to deal with them. This is now 3 weeks after, thy not taking my calls, I've sent emails no no responds. These people are ****** and rude. Can I just get my money back now. I don't want your services plz. I WANT MY MONEY BACK, AND STOP IGNORING MY CALLS AND EMAILS. GIVE ME BACK MY R2500 THT I PAID TO YOU.. REF ***

If anyone can assist me in getting my money, please. I want it back I can't deal with Rude and ****** people.

0
Replies (1)
PG Glass
PG Glass's reply20 Jun 2022, 08:28
Official
Good day Zethu, 

Trust you are keeping well.

First and foremost, we would like to extend our sincere apology on behalf of PG Glass for this unfortunate service failure and thank you for bringing this matter to our attention. We are looking into this matter and we will provide you with feedback.
Thank you.

Regards 
PG  Glass