KK
Kgaugelo K
1 reviews | Active since Sept 2012
22 May 2024, 11:36
Horrible Customer Service
Horrible Customer Service from PG Glass, have been waiting for windscreen replacement from beginning of May as they said they needed to order the Glass. No communication whatsoever about the status of the scheduled replacement, when you call the call center all they can tell you is that they don't know what's happening. They would keep on asking you to hold and transfer you from one consultant to another all not knowing what's happening. They even go to the extent of promising to call you back which never happens.
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Replies (1)PG Glass's replyOfficial
23 May 2024, 08:58Good Day Kgaohelo
Thank you for taking time to talk to us
Please note that we are looking into the matter and will revert.
Kind Regards
PG Glass HO
Thank you for taking time to talk to us
Please note that we are looking into the matter and will revert.
Kind Regards
PG Glass HO
PG Glass's reply23 May 2024, 08:58
Official
Good Day Kgaohelo
Thank you for taking time to talk to us
Please note that we are looking into the matter and will revert.
Kind Regards
PG Glass HO
Thank you for taking time to talk to us
Please note that we are looking into the matter and will revert.
Kind Regards
PG Glass HO
