Horrible customer service

Yoh what a horrible experience I have with PG Glass Kuruman. The customer service there is very poor. When you order from them, you have to constantly follow up on them, if you don’t they don’t bother updating you with your order. The guy who fabricates for the store Lionel Marcroft undermines customer and doesn’t even have a little respect for them. I ordered a garage door from them. It took me more than a month to get my order, when the door finally came and they installed it, we realised there were faults. The door scratches against the wall, two windows are not tinted, the panels were incorrect, the rubber underneath the door was too short and the motor itself was not secure. I asked them to take back the door so that they can fix it then bring it back once they are done with it. I went to their shop since asked them to come see how bad the door was because the pictures weren’t doing any justice. That time I was with the manager “Rian”, and the guy who actually fabricates their doors “Lione”. Lionel told me straight that there is no problem with the door we just don’t know what we want. The manager agreed to come see the door. Inspected and saw all the deviations and left my house saying he is going to show the owner and see if they can fix the problem. He called me an hour later and said the owner is refusing to fix the door. They charge a lot of money for goods that are not even satisfying. Be careful of those ******. They don’t care about their customers