LW
Llewelyn W

1 reviews | Active since Nov 2013

25 Aug 2015, 09:03

HAVE ENOUGH BUSINESS?

It is not easy to get a response from P.G.Glass to come and measure and quote on replacing a safety glass panel in my flat. When they eventually came to measure I was promised a quote the next day and the following day after that they would come and install the glass. Well, no quote and no installation. I got the impression from the Company representative that Insurance claims are their priority and there certainly was not much enthusiasm from this representation for the business I was offering. Looked so disinterested.<br> P.G.Glass have enough business at the moment.

0
Replies (1)
PG Glass
PG Glass's reply25 Aug 2015, 13:56
Official
Hello Levydry,

I do apologies for the miscommunication between the Fitment Centre and you.

The complaint has been escalated to the Regional Manager.

As per our discussions, the quote was emailed to you and they Fitment Centre will assist you this afternoon.

Kind Regards
PG Glass Head Office