GOBSMACKED at lack of service

<p>I am in need of a new windscreen for my Hyundai H1. The car is currently in Boksburg at a dealership about to be sold, so I have tried for the past 3 weeks to get PG Glass to go and repair it onsite as I am based in Fourways. I have phoned the mobile unit numerous times and every time I speak to someone I am told there is no record on my vehicle, even though my insurance has liasied directly with them and approved the claim. I have been passed around from pillar to post, eventually a gentleman called Taswill said he will lodge the claim for me and arrange. After emailing Taswill and asking if there was anything happening, I had no response, twice. Third time I emailed him saying how appalling it was to be ignored. He responded saying he had sent my request to the Boksburg branch - which does not have a mobile unit! I phoned Jannie at the Boksburg Branch and he said they dont have a mobile unit and he cant assist me, I need to speak to the mobile unit! where Taswill is. this has been going on for 3 weeks. Eventually I phone Jannie back as he was more helpful telephonically than anyone else and he said ok he will see what he can do to help me. That was 2 days ago and I have heard nothing since. I have never met a company who so desperately does not want my business, Absolutely appalled and no longer even interested in dealing with them. I will rather spend another 3 weeks finding a supplier who wants my money. PG - you are a joke,</p>