Glass still not received

<p>Following my previous post on HelloPeter. Ernest called me to get the details,<br />even took the vin number and told me they have to order the window and it<br />will be fitted on Monday (30/01/2017) and he sent me to Midrand to get a<br />temp closure which took more than 2 hours to install. Today around 9am, I<br />called in to follow up, I was told that the fitter was on the way to fit<br />the window and I must call again after an hour to confirm. I called in to<br />find out, got put through to the mobile department and spoke to Clarol, he followed up and called me back after few minutes to tell me that Ernest ordered a front left passenger window instead of the<br />back one. I have specifically explained that the broken window was the left passenger, what an inconvenience!!!</p> <p> </p> <p>Worse thing, these guys do not call me to let me know about the status of an issue. I, the client have to call in to find out what's what. I did call Clarol today (31/01/2017) he told me that the supplier will receive a glass on Friday (03/02/2017), so I will have to go another days, in this rainy condition with a<br />windowless car, I am driving at a risk of having a car broken into again because window is covered in a plastic thingy, all in all my safety is compromised and I will be expected to pay full excess amount at that, for what? for all this pain? I'm not gonna pay, I've suffered enough.</p>