Extremely poor workmanship and obviously incorrect parts fitted

<p>I recently had a need for a new windscreen for my 2009 Alfa 147. Due to a previous poor experience with PG branded windscreens I repeatedly asked for a genuine windscreen AND a genuine rubber seal/beading to be ordered. My insurance authorised the fitment and I went today (2016/07/14) to have it fitted. On driving my car home from the fitment I noticed a loud whistling noise as if a window was not closed properly. On closer inspection it was GLARINGLY obvious that a low quality generic rubber beading had been VERY POORLY fitted. To add insult to injury there were two new scratches on the car.</p> <p> </p> <p>I thought PG where supposed to be glass fitment experts? What kind of expert uses a poor quality generic beading with an expensive genuine windscreen and then proceeds with the fitment even though its GLARINGLY obvious they dont have the correct part.</p> <p> </p> <p>I've instructed my insurance company to withhold payment until I've had an adequate response from PG Glass management.</p> <p> </p> <p>Please can someone within the PG management chain urgently contact me to resolve this issue. I have no faith in the s**** branch level to resolve this.</p>