Empty Promises

I requested that a mobile unit is send out to replace my front and rear window. I was advised that a consultant will contact me later in the day to arrange. I was impressed when I received a call later to schedule it. Only to realise that only 1 window will be scheduled. I requested that both need to be done at the same time and advised that both windows are with Fourways fitment centre. The windows need to be collected and installed from this branch. <br> <br> I was advised that I will receive a call back. I did not receive a call back.<br> <br> The next day I contacted the call centre again and left a message for Riana. I did not get a call back.<br> <br> Today I contacted Riana again and she had no idea what I was talking about. After reference numbers were provided, she advised that she would phone me back soon. No feedback. After contacting her again, I was advised that the fitment centre should have contacted me as it was scheduled at the fitment centre for Monday. This was not the request.<br> <br> I am unable to use this vehicle for more than 10 days due to not having a rear window. PG Glass just don't care about this matter. <br> <br> <br> <br>