Disappointing service

My husband and I arrived at PG Glass Wonderboom at 11:10am on the 9th of June 2018. As we walk on the door there’s a note that indicates that inspections are done until 11:30. My husband walks in requesting for an inspection and he is told by the manager “no sorry we are closed for inspection, we decide when to close for our inspection” our question was “but then why do you have a huge notice saying inspections close at 11:30?” He’s response was “well due to numbers on a Saturday we decide when we close our inspection time.” So we decide to call the insurance company Momentum and the manager arrogantly says “Go ahead call them”.

He ended up saying he would do the inspection it’s an hour later we are still waiting.

I have been with another insurance company before and they do their inspection at GlassFit, it was such a seemless exercise.

I get to PG Glass we are firstly given attitude, secondly the arrogance is on another level and thirdly they put up signs that contradict what they say....

How’s about the manager puts up a sign written “number of inspections will be done at Manager’s discretion according to the number of cars”.