Damages to my vehicle after window replacement

I had an accident on Friday morning, 8 April, and reported my damage just after 8:00 already and received a claim number from the insurance company shortly thereafter.<br> <br> Eventually, after lots of phone calls and follow ups, the PG Glass people replaced my window yesterday afternoon.<br> <br> I received good service from the 2 people although, after the replacement, I noticed terrible scratches on my inside door panel as they were in a hurry to finish the job.<br> <br> I sent an email yesterday, with a photo, to the email address provided on the invoice, but didn't receive any reply as yet.<br> <br> I want to find out how the damages will be fixed.<br>