NM
Neal M
1 reviews | Active since May 2012
25 Nov 2015, 20:18
Damaged my car while replacing my windscreen
PG Glass fitted my new windscreen, after completion, I reversed my car back into the parking and I immediately got a warning light, \automatic headlight/wiper malfunction". I had to call the call centre after several minutes I finally spoke to somebody who arranged the installers back on-site. I told them the error and they argued but eventually fixed it. When I got home I then realised that the left-side reveal molding was damaged on top. Nobody could assist me as it was after 5pm. This experience was extremely frustrating and is a reflection of really bad workmanship and is totally unprofessional. """
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Replies (1)PG Glass's replyOfficial
26 Nov 2015, 11:24Hello nmacintyre,
Our apologize for the inconvenience caused.
Your complaint has been escalated to the Regional Manager and will be attended to accordingly
As per our discussion, a team was on site to sort out the workmanship issue.
Kind Regards
PG Glass Head Office
Our apologize for the inconvenience caused.
Your complaint has been escalated to the Regional Manager and will be attended to accordingly
As per our discussion, a team was on site to sort out the workmanship issue.
Kind Regards
PG Glass Head Office
PG Glass's reply26 Nov 2015, 11:24
Official
Hello nmacintyre,
Our apologize for the inconvenience caused.
Your complaint has been escalated to the Regional Manager and will be attended to accordingly
As per our discussion, a team was on site to sort out the workmanship issue.
Kind Regards
PG Glass Head Office
Our apologize for the inconvenience caused.
Your complaint has been escalated to the Regional Manager and will be attended to accordingly
As per our discussion, a team was on site to sort out the workmanship issue.
Kind Regards
PG Glass Head Office
