NM
Neal M

1 reviews | Active since May 2012

25 Nov 2015, 20:18

Damaged my car while replacing my windscreen

PG Glass fitted my new windscreen, after completion, I reversed my car back into the parking and I immediately got a warning light, \automatic headlight/wiper malfunction". I had to call the call centre after several minutes I finally spoke to somebody who arranged the installers back on-site. I told them the error and they argued but eventually fixed it. When I got home I then realised that the left-side reveal molding was damaged on top. Nobody could assist me as it was after 5pm. This experience was extremely frustrating and is a reflection of really bad workmanship and is totally unprofessional. """

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Replies (1)
PG Glass
PG Glass's reply26 Nov 2015, 11:24
Official
Hello nmacintyre,

Our apologize for the inconvenience caused.

Your complaint has been escalated to the Regional Manager and will be attended to accordingly

As per our discussion, a team was on site to sort out the workmanship issue.

Kind Regards
PG Glass Head Office