1 reviews | Active since Oct 2015
Damage to vehicle during windscreen replacement
I own an eight year old vehicle in mint condition.<br> In February 2009 I had the windscreen replaced by PG Glass Sea Point.<br> A few weeks ago I noticed some rust spots appearing just above the windscreen of the vehicle.<br> I have just paid R6 000 to have the rust removed and the entire roof of the vehicle repainted.<br> The reason for the rust was also obvious to see:<br> During the removal process of the windscreen the windscreen was cut out by pushing a wire through the rubber from the inside to the outside of the vehicle and a sawing action is used along the length of the rubber.<br> The remaining (glued on) rubber was obviously sc***** off using a sharp tool. Either way any such process would also remove body paint from the vehicle on the inside of the vehicle's windscreen frame.<br> With time and moisture the frame begins to rust.<br> This was confirmed by the owner/manager of the panel repair shop.<br> I am not seeking compensation.<br> I am writing this as I know that the method used by PG Glass to extract windscreens which are glued in place, is flawed.<br> It is unacceptable that vehicles are damaged in this manner and car owners such as myself have to endure additional expenditure due to poor workmanship.<br>
This matter is been discussed with you and the relevant Management at PG Glass.
We trust for swift and amicable resolve.
Kind Regards
PG Glass Head Office
This matter is been discussed with you and the relevant Management at PG Glass.
We trust for swift and amicable resolve.
Kind Regards
PG Glass Head Office
