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<p>So I requested a quote via their online interface,</p> <p>Eventually an agent phoned me, requested details and gave me a quote.</p> <p>R550 to replace a cracked 50x50cm window - including fitment,</p> <p>I repeated the quoted amount, on confirmation: "great! when?"</p> <p>Then I asked for an email of the quote, which was declined since they will leave the invoice at home so I can effect the EFT.</p> <p> </p> <p><strong>ON THE DAY</strong></p> <p>The installer claimed <strong>R950</strong>, which is obviously about 80% more than the quoted amount - which I contested. The call center phoned me and ask what the confusion was: guess what?</p> <p>'No one would ever quote R550 since the standard quote is always <strong>R950</strong>'</p> <p> </p> <p>Really! </p> <p>Then the installer complained since they expect cash - no I already got the confirmation that an EFT is expected.</p> <p> </p> <p>Then: I recalled an incident from 2011 which was __exactly__ the same, quoted R670, charged R980.</p> <p> </p> <p>Conclusion: <strong>PG Glass is a dishonest instiutute</strong></p> <p> </p> <p><strong>DO NOT USE THEM: EVER</strong></p> <p> </p> <p> </p>