Hellopeter
Share Your Experience

1 reviews | Active since Jul 2017

09 Mar 2018, 10:31

**** Service

Worst service, Phoned on the 22nd of February to have my windscreen replaced after it being hit by a stone and cracked half of the windscreen, was given a quote and was told to wait for the PG Glass at venter centre in Boksburg to phone me with a date to have the work done, phoned again on 26 Feb after no contact and was told i would receive a call again, on 06 March phoned and was assured i would receive a callback before end of business that day, Today is 09 March and still waiting, Lovely to deal with people who have no business ethic.

0
Replies (2)
PG Glass
PG Glass's reply12 Mar 2018, 11:54
Official

Good day Renier

Thank you for bringing this to our attention.

We will contact you shortly to resolve your query.

Regards,

PG Glass Head Office

Best regards,

's update15 Mar 2018, 15:57
Reviewer Update
So I was contacted and an appointment was made at long last for 12:00 on 15/03/2018, i arrived at PG Glass venter center at 11:35 to complete any forms etc. they said they will bring the car in as they aren't that busy, by 13h00 they had pulled the car in and started working on 2 other cars for windscreens that came after me, this is excluding the 4 other cars for repairs side window and tinting. I asked them to cancel my appointment as i had already been there for an hour and a half without anyone showing any urgency to do the work. When i started raising my voice in regard to zero service the manager came to all of a sudden give me service, I told him I am done waiting and begging them to help a paying customer. I took my car and left and will never ever support PG glass or recommend PG glass to anyone, unless you feel like wasting your time, because that they can do well.