JB
Juan B

1 reviews | Active since Sept 2013

11 Apr 2017, 13:39

Cracked/Chipped windshield

<p>Reported my broken windshield on my vehicle used for daily travel to work over a week ago to my insurance that processed my claim within an hour. (27 March 2017)</p> <p>The nearest PG Glass branch after receiving clearance has so far had a new excuse daily as to why they could not install my windshield. </p> <p>If I am fined for windscreen damage, I will forward the fine to the branch that has been making these empty promises. </p> <p>Please do not schedule a new installation time on a daily basis and not adhere to the agreements made.</p>

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Replies (1)
PG Glass
PG Glass's reply11 Apr 2017, 14:44
Official

Thank you for bring the above complaint to our attention.

The complaint has been escalated to the Regional Manager.

As soon as I have feedback, I will revert back to you.

Kind Regards

PG Glass Head Office

Best regards,