**** communication

****ing **** communication and service. I tried to get my window replaced and they firstly **** to me about ordering the glass saying it would take TWO ****ING WEEKS to arrive. The company I'm using now instead told me TWO DAYS. AFTER I asked them if they could do it sooner, they BLAMED insurance and that THEY HAVENT EVEN ORDERED THE ****ING GLASS YET because of "Insurance".n My insurance told me everything on their side was sorted and it was issues on PG Glass' side. They were meant to call me today to confirm everything but Guess what? THEY NEVER DID. The ****ing audacity to lie to customers and the inability to take responsibility for their own mistakes is embarassing. I had a horrible experience and this is just the times I could get a hold of them (****ing **** communication). The lady never picks up and keeps claiming to call you back but like the rest of the company just ****ing lies.