1 reviews | Active since Jul 2016
BEST SERVICE EVER, GOING THE EXTRA MILE FOR CLIENTS
<p>On the 20th of March 2017 someone smashed my passenger window in town and stole a few things out of my car, I immediately phoned my insurance company to lodge a claim. I then was advised that I needed to approach any PG Glass closest to me for the repairs and received my claim number. This happened at 15:30. Bellville PG Glass advised me that they will only be able to assist me on Wednesday 22/03/2017 as Tuesday was a public holiday, I advised the consultant that I cannot wait that long as I cannot drive without a window. She then referred me to PG Glass in Parow 24/7. I then spoke to Tahlia and she said that she will speed up the process and send an urgent email to my insurance to authorise the claim. It took 5 minutes and she got back to me saying that my insurance approved the claim and they will send out their technicians out 21/03/2017 early morning (on the public holiday) Tahlia then phoned me back and advised that they will come to my house that same day @ 20:00 (after hours) I was extremely grateful with the service I received, they came and fixed my window for me and they arrived on time that night. Tahlia, I would just like to thank you so much for going the extra mile for me, I really do appreciate it. I didn’t get the 2 guys that came out names, but thank you kindly. PG GLASS NEVER DISSAPOINTS AND THEY ALWAYS GO OUT THEIR WAY FOR THEIR CLIENTS, VERY HAPPY INDEED. GIVE THEM A RAISE!!!</p> <p> </p>
Thank you for the kind words.
The compliment was sent to Tahlia and her Manager.
Thank you again.
Kind Regards
PG Glass Head Office
Thank you for the kind words.
The compliment was sent to Tahlia and her Manager.
Thank you again.
Kind Regards
PG Glass Head Office
