FS
Fazila S

1 reviews | Active since Aug 2015

28 Sept 2015, 12:23

Bad service from PG Glass

I contacted PG Glass with regards to my home requirements I needed my shower door glass replaced.<br> They got back to me with pricing and said they would come out and take measurements before any work was done. We then scheduled an appointment and no one showed up after the appointment had been confirmed.<br> I then contacted Anthony and he said he was on his way. After an hour he sent me an sms saying that the shower guy would get in contact with me. A month later and I am still waiting for them to contact me. Very bad service from PG Glass and a waste of my time.

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Replies (1)
PG Glass
PG Glass's reply28 Sept 2015, 13:27
Official
Hello Touchvision01,

We do apologize for the miscommunication between the Fitment Centre and you.

Your complaint was escalated to the Fitment Centre and the Regional Manager.

Kind Regards
PG Glass Head Office