NA
Nicky A
1 reviews | Active since Jan 2013
30 Nov 2015, 10:30
Bad service and istallation / Damaged mirror
on 25 Nov the guys from PG Glass JHB West Mobile came to install a new widnscreen on my car. The cilicone is showing from the inside, rubbers are fitted real badly and when I complained while the guys were here they just said I must go to the fitment centre. Why must I go there if the mobile guys messed up the instlallation? The license disc holder that was on the old windscreen they took off broke and was just stuck back onto the new windscreen with ugly black tape (but broken), not telling me that. When I asked the guy if the put the rear view mirror back on properly I got a very rude and impatient \yes!". When I drove my car after work I noticed the mirror is placed way too high on the windscreen"
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PG Glass's replyOfficial
30 Nov 2015, 10:40Hello Nicky00766,
Our sincere apologies for the service you received from the Fitment Team.
As per our discussion, this complaint was escalated to the Manager and Regional Manager to attended to accordingly.
Kind Regards
PG Glass Head Office
Our sincere apologies for the service you received from the Fitment Team.
As per our discussion, this complaint was escalated to the Manager and Regional Manager to attended to accordingly.
Kind Regards
PG Glass Head Office
PG Glass's reply30 Nov 2015, 10:40
Official
Hello Nicky00766,
Our sincere apologies for the service you received from the Fitment Team.
As per our discussion, this complaint was escalated to the Manager and Regional Manager to attended to accordingly.
Kind Regards
PG Glass Head Office
Our sincere apologies for the service you received from the Fitment Team.
As per our discussion, this complaint was escalated to the Manager and Regional Manager to attended to accordingly.
Kind Regards
PG Glass Head Office