NZ
Nhlanhla Z
1 reviews | Active since Aug 2019
24 Jun 2024, 13:53
Bad service
Three weeks back I made a windscreen claim to my insurer, claim was approved within ten minutes and I selected PG GLASS Vereeniging branch.
PG glass Vereeniging called a week ago and informed me my windscreen has been ordered directly from KIA dealer and new windscreen will be fitted mybe Thursday or Friday.
Today it's Monday,I tried calling all their contact numbers but my call never went through. I never thought PG glass can be one of reputable companies with bad service. The amount I used for public transport It could have bought me a windscreen already
Helpful (0)
Replies (1)0
Replies (1)
PG Glass's replyOfficial
26 Jun 2024, 15:16 Good Day Nhlanhla
Thank you for bring this matter to our attention.
We are sorry to hear that you've had a less than satisfactory experience.
Your feedback is important to us and we would like to apologise for any inconvenience or disappointment you have encountered
We will do our best to correct the situation as soon as possible and ensure that this does not happen again.
Kind Regards
PG Glass HO
Thank you for bring this matter to our attention.
We are sorry to hear that you've had a less than satisfactory experience.
Your feedback is important to us and we would like to apologise for any inconvenience or disappointment you have encountered
We will do our best to correct the situation as soon as possible and ensure that this does not happen again.
Kind Regards
PG Glass HO
PG Glass's reply26 Jun 2024, 15:16
Official
Good Day Nhlanhla
Thank you for bring this matter to our attention.
We are sorry to hear that you've had a less than satisfactory experience.
Your feedback is important to us and we would like to apologise for any inconvenience or disappointment you have encountered
We will do our best to correct the situation as soon as possible and ensure that this does not happen again.
Kind Regards
PG Glass HO
Thank you for bring this matter to our attention.
We are sorry to hear that you've had a less than satisfactory experience.
Your feedback is important to us and we would like to apologise for any inconvenience or disappointment you have encountered
We will do our best to correct the situation as soon as possible and ensure that this does not happen again.
Kind Regards
PG Glass HO