Bad Service

On 9 December after my insurance approved my claim for a chip on my windscreen i was told to take it to my nearest PG Glass dealership which is the Paarl branch for me. Tuesday 10 December 2019 after visiting PG Glass they said they will only be able to assist today 12 December 2019. They even send me a confirmation message with the time that we need to bring in the vehicle. Only to be told this morning on arrival that they out of stock with whatever they need to fix my windscreen and that we need to come back tomorrow. Which leave me for yet another 2 days without my own car as I use my car for work and cant drive around with a chip that can crack any moment. I had to make arrangement for someone to take my car in and now need to make yet again arrangements for tomorrow. Tried to phone them this whole morning on *** with only the answering machine in my ear.