Bad Service

A stone flew from a truck and hit my windscreen earlier today, I immediately went to PG Auto glass in Newton Park and the man that served me was very dismissive and rude. He refused to access the damage on the vehicle and to provide me with a quotation. He sent me away stating that he can't give me a quote unless I give him all my insurance details even though I told him I'd like to pay cash. I had to basically beg him to give me a quote but he finally did without even accessing the damage. He looked like I was wasting his time whereas I'm fully insured but all I wanted was a damage analysis and the opportunity to book my car in. He was extremely rude, dismissive and unprofessional! He clearly didn't want my business for some reason and he only gave me the quote to get rid of me