KA
Kuven A
1 reviews | Active since May 2011
20 Jan 2025, 10:20
Bad service
I have been waiting for 4 days for a quote on windscreen since 16th. The call centre take more then 10 minutes to answer then don't know what to do. with reference received from PG GLASS. Or they transfer me back into the queue. Why is the service so bad?
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Replies (3)0
Replies (3)KA
Kuven A's updateReviewer Update
20 Jan 2025, 10:32Waiting for 29 minute in total not waiting to speak to supervisor or someone senior.
KA
Kuven A's update20 Jan 2025, 10:32
Reviewer Update
Waiting for 29 minute in total not waiting to speak to supervisor or someone senior.
PG Glass's replyOfficial
20 Jan 2025, 12:27Good Day Kuven
Thank you for taking our call earlier.Please be assured that we are currently looking into the matter and will provide an update as soon as possible. We sincerely apologize for any delays and the inconvenience this has caused.Thank you for your understanding.
Kind Regards
PG Glass HO
Thank you for taking our call earlier.Please be assured that we are currently looking into the matter and will provide an update as soon as possible. We sincerely apologize for any delays and the inconvenience this has caused.Thank you for your understanding.
Kind Regards
PG Glass HO
PG Glass's reply20 Jan 2025, 12:27
Official
Good Day Kuven
Thank you for taking our call earlier.Please be assured that we are currently looking into the matter and will provide an update as soon as possible. We sincerely apologize for any delays and the inconvenience this has caused.Thank you for your understanding.
Kind Regards
PG Glass HO
Thank you for taking our call earlier.Please be assured that we are currently looking into the matter and will provide an update as soon as possible. We sincerely apologize for any delays and the inconvenience this has caused.Thank you for your understanding.
Kind Regards
PG Glass HO
PG Glass's replyOfficial
20 Jan 2025, 12:29Good Day Kuven
Thank you for taking our call earlier.Please be assured that we are currently looking into the matter and will provide an update as soon as possible. We sincerely apologize for any delays and the inconvenience this has caused.Thank you for your understanding.
Kind Regards
PG Glass HO
Thank you for taking our call earlier.Please be assured that we are currently looking into the matter and will provide an update as soon as possible. We sincerely apologize for any delays and the inconvenience this has caused.Thank you for your understanding.
Kind Regards
PG Glass HO
PG Glass's reply20 Jan 2025, 12:29
Official
Good Day Kuven
Thank you for taking our call earlier.Please be assured that we are currently looking into the matter and will provide an update as soon as possible. We sincerely apologize for any delays and the inconvenience this has caused.Thank you for your understanding.
Kind Regards
PG Glass HO
Thank you for taking our call earlier.Please be assured that we are currently looking into the matter and will provide an update as soon as possible. We sincerely apologize for any delays and the inconvenience this has caused.Thank you for your understanding.
Kind Regards
PG Glass HO