KS
Kenneth S

1 reviews | Active since Jan 2017

30 Aug 2017, 17:33

Bad Service.

You guys quoted me on Monday 28/08/2017 and I accepted the quote. On Tuesday I got a call from Sandton fitment centre requesting me to bring my car to fit a new glass. Oh_kay...I drive to Sandton on Wednesday (30/08/2017) and when I arrive there only to find out that the call centre lady ordered the wrong glass. Now you expect me to drive to Sandton fitment centre again the following day? He'll no. It is not my problem that you did not pay attention. It is your responsibility to make sure that you satisfy your customers.

Ref : **********

0
Replies (1)
PG Glass
PG Glass's reply31 Aug 2017, 08:22
Official

Good day

Thank you for bringing the complaint to our attention.

We would like the opportunity to investigate and provide sufficient feedback.

Kind regards

PG Glass Head Office