Bad customer service

<p>Hi There. I am a short term insurance broker who called PG Glass Polokwane to follow up with a windscreen aim which was lodged 21/02/2017. I was met with a very rude woman who advised that there is nothing she can do as it is late and the concerned person is not in. I tried advising the woman of the registration number but she advised that she could not help me. We are a service driven broker and the service rendered thus far from the PG Glass brand give us a bad name. It has been very unsatisfying and frustrating to deal with PG Glass as no one gets back to you and then you as the broker or client is met with severe attitude. Keeping in mind that our clients are the ones giving them business. This is highly dissatisfying and concerning.</p>