MM
Musa M

1 reviews | Active since Jan 2011

08 Feb 2017, 10:55

BAD CUSTOMER S****S / FAILURE TO DELIVER!

<p>On 31 Jan, I booked my car in for a window repair. My ref no, ********** was some form of surety and confirmation. I was asked to go the following day at 1pm as they don't keep stock, which I did. Booked my car in and while waiting I was informed the glass had still not arrived yet and I should come back the following day again. I informed the gentleman that I can't just do that due to work but they must rather phone me when the glass is available and I will come. I have since been waiting for that phone call and it's the 7th of Feb today.</p> <p>Dissappointing service for a first time customer...</p>

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Replies (1)
PG Glass
PG Glass's reply08 Feb 2017, 12:03
Official

As per our discussion, the above complaint has been escalated to the manager.

Kind Regards

PG Glass Head Office