PS
Peter S

1 reviews | Active since Jan 2014

24 Jan 2017, 17:15

Bad Bad Service

<p>Really Bad Service from PG Glass and Santam regarding my windscreen Claim</p> <p> </p> <p>I registered a windscreen claim with Santam/PG Glass on the 21st December 2016 and till today am yet to recieve assistance, I have been given the run-around by both Santam and PG Glass while also spending hundreds of rands calling both companies even though my claim was approved.</p> <p>If thats not all i have to be stopped and given tickets just for a windscreen that was reported a month ago</p> <p> </p> <p>Please call and communicate with your customers regarding ETA and keep your promises when you say you will call the customer back, like i keep my promise when paying your premiums for the past 4-5 years. </p>

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Replies (1)
PG Glass
PG Glass's reply25 Jan 2017, 10:33
Official

As per our discussion, we will investigate the above complaint and revert back to you.

The complaint has been escalated to the Regional Manager.

Kind Regards

PG Glass Head Office