RD
Rizuana D
1 reviews | Active since Jan 2016
07 Jan 2016, 16:08
Bad attitude
I have been calling PG Glass from October last year to get a quote for my sliding doors that needed seals and rollers. Spoke to Antony, he said that they are busy with some project and after 2 weeks they would call me back to schedule an appointment. 3 weeks passed and no news from them. I called again, same story, this happened 3 4 times. Now today I called and spoke to Raymond, supposedly to be a \manager"explained to him the situation"
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PG Glass's replyOfficial
11 Jan 2016, 13:46Hello Riz2006,
I do apologies for the service you received from the Fitment Centre.
Your complaint has been escalated to the Manager and Regional Manager.
As per your discussion with the Manager, a team will be on site on the 13/01/16.
Kind Regards
PG Glass Head Office
I do apologies for the service you received from the Fitment Centre.
Your complaint has been escalated to the Manager and Regional Manager.
As per your discussion with the Manager, a team will be on site on the 13/01/16.
Kind Regards
PG Glass Head Office
PG Glass's reply11 Jan 2016, 13:46
Official
Hello Riz2006,
I do apologies for the service you received from the Fitment Centre.
Your complaint has been escalated to the Manager and Regional Manager.
As per your discussion with the Manager, a team will be on site on the 13/01/16.
Kind Regards
PG Glass Head Office
I do apologies for the service you received from the Fitment Centre.
Your complaint has been escalated to the Manager and Regional Manager.
As per your discussion with the Manager, a team will be on site on the 13/01/16.
Kind Regards
PG Glass Head Office