Apaulling service from Manager Mark Jon!

Item: PG Glass
Rating: 1
Author: Boitumelo M

A 2-month windscreen cracked only to discover that there's a warranty (which wasn't issued during the initial replacement) but now there the warranty doesn't cover and I have to log a new claim! Pathetic service from the Manager who can't even produce the job card! I'm off to the ombudsman thanks bye!

Helpful (0)

Replies (2)

PG Glass's replyOfficial

04 Dec 2017, 13:20

Good day

Thank you for bringing this to our attention.

Please give us the opportunity to investigate and provide you with feedback.

kind regards

PG Glass Head-office .

PG Glass's reply04 Dec 2017, 13:20

Official

Good day

Thank you for bringing this to our attention.

Please give us the opportunity to investigate and provide you with feedback.

kind regards

PG Glass Head-office .

Boitumelo M's updateReviewer Update

12 Dec 2017, 09:40

Thanks for nothing PG Glass! I have been in contact with the complaints centre. My insurance will hear of this and I will surely NEVER recommend PG Glass to anyone again.

Boitumelo M's update12 Dec 2017, 09:40

Reviewer Update

Thanks for nothing PG Glass! I have been in contact with the complaints centre. My insurance will hear of this and I will surely NEVER recommend PG Glass to anyone again.