MH
Mikaeel H

1 reviews | Active since Mar 2015

18 Mar 2015, 13:36

ABSOLUTELY PATHETIC WILL NEVER SUPPORT AGAIN

I sent my vehicle in to get my window replaced, 1) the broken glass pieces from inside my door panel was not removed, 2) part of my window arch was bent NO initiative was taken to even attempt and make a plan to sort it out. 3) my vehicle was sent back to them for the second time and i was told the car has to be sent to the panel shop. 4) *****s that hold my door panel together were not put back at all. 5) after the vehicle went back the second time all the glass was still not removed.<br> If someone could take a little initiative to try and make the window work it would have been fine . It took myself not even 5 minutes of my time to take a pliers and straighten arch myself and make the window work. <br> <br> <br>

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Replies (1)
PG Glass
PG Glass's reply19 Mar 2015, 09:38
Official
Hello Mikaeelh,

Our sincere apologies for this negative experience.

Your complaint has been escalated to the relevant Regional Manager and will be attended to accordingly.

Kind Regards
PG Glass Head Office.