1 reviews | Active since Jul 2013
Absolute Careless Customer Service
<p>Phoned PG Glass Krugersdorp about a broken shower door panel to be inspected and quoted for,</p> <p>This was on a friday...</p> <p> </p> <p>From the point of the phone call it was evident that these people are not really in the mood to assist</p> <p>anyone as the answering woman Adel just had this negative energy over her and at the time I needed to</p> <p>know whether the driiver is still on his way as it was getting really late..</p> <p> </p> <p>Then she (Adel) said she will call me back immediately and this turned into another 20 minutes later.</p> <p>I phoned back - not in a good mood at this point!! and then she says the bakkie is still standing outside and the</p> <p>driver cannot be reached on his cellphone... She then says the earliest she can assist me is on monday...</p> <p> </p> <p>I will start googling I guess since they dont seem to need the money...!!</p> <p> </p> <p>WHAT POOR SERVICE RECEIVED !!!!!</p> <p> </p>
We do apologies for the service from Adel.
This matter has been escalated to the Regional Manager to address with Adel.
Kind Regards
PG Glass Head Office
We do apologies for the service from Adel.
This matter has been escalated to the Regional Manager to address with Adel.
Kind Regards
PG Glass Head Office
