20 minutes to get through to the Branch

<p>Phoned the PG Glass Sandton Branch number to confirm whether windscreen had arrived > Pressed Option 2 for windshields > got put through to the central call centre (frustrating) > after several minutes hold , Call centre said they would transfer call to branch > But i got cut off instead > this happened 3 tiimes in a row > I wasted 20 minutes > Was then told "Oh you should have pressed option 4" > However who is not going to select first available best fit option = option 2! Conclusion : Appauling customer service.</p>