Zero Accountability
Extremely poor service; poor engagement despite having the vehicle (DS3 turbo ) in 4 times in a month for faults. Each time the car is returned there are additional faults. There is a significant amount of process and no content. The senior manager at the CBD branch in Cape Town does not believe in engaging customers directly. Nil points for customer service
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Peugeot Citroen South Africa's replyOfficial
13 Apr 2016, 09:00Hello BradleyLynn,
PCSA is concerned to learn of your experience, apologies for the inconvenience caused. Customer Relations will contact you soonest.
Thank-you
PCSA Customer Relations Manager
PCSA is concerned to learn of your experience, apologies for the inconvenience caused. Customer Relations will contact you soonest.
Thank-you
PCSA Customer Relations Manager
Peugeot Citroen South Africa's reply13 Apr 2016, 09:00
Official
Hello BradleyLynn,
PCSA is concerned to learn of your experience, apologies for the inconvenience caused. Customer Relations will contact you soonest.
Thank-you
PCSA Customer Relations Manager
PCSA is concerned to learn of your experience, apologies for the inconvenience caused. Customer Relations will contact you soonest.
Thank-you
PCSA Customer Relations Manager