Worst customer service ever!

I have never been so disappointed in a car dealership like CMH Citroen Boksburg (East rand) . As a customer I feel like I am being taken as a joke and will never set a foot again there ever. I regret bringing business to that dealership because I don't feel valued. I enquired about my car keys on 12 November 2024 to be programmed so that my car can lock using the remote, and was told that I have to wait for it to be shipped. I paid. I waited for 4 months before threatening to refund in February 2025 because nobody calls me, and I must always do a follow up. Eventually I was attended to, and my car was booked in for the 6th of February 2025. Only then action was taken. I'm still taken for a ride and regret setting a foot in that dealership. When I took my car for a service I paid the money in full. I called on Friday the 28th of March 2025 to ask about the progress of my car and was told that I can come fetch it on Saturday the 29th 2025. They claimed it was ready. I get there to find that not everything was done. I argued that how can I take a car that is not yet complete. How can a customer leave the dealership with an incomplete car. If this is how customers are being treated, then I wish no other customer can experience such incompetency. A lady employed there failed to explain why I was taken for a ride, and why am I there to collect my car if it is not complete. She showed lack of customer service. When I take a look at my car seats, they look filthy! I regret bringing my car to that dealership and wish others can choose another dealership other than that one. I'm so disappointed. Poor service!