1 reviews | Active since Sept 2015
Why should I consider buying another Peugeot RCZ?
.....when considering my experience with the brand as explained <br> Took car in for 40 000 km service. Dealership forgot to service car. When the service was performed the next day I was informed that the car had a defect clutch that had to be replaced under warranty.The replacement of said clutch took 9 days due to a technician shortage at the dealership. This is normally a 3 day job, as confirmed by two other Peugeot dealerships. Parts were available at the time.Efforts to escalate the delay through Peugeot SA Customer Care proved to be fruitless. Complaint on Facebook was also<br> <br> Last week Car was damaged in wash bay at dealership to the extent that it requires panel beating. Service manager said that repairs will be done at their cost and that he will facilitate a booking at the panel beater. After 10 days I had to enquire on status and was informed that they were awaiting feedback from panel beater on timeslot . Today upon enquiring directly from said panel beater I found that the panel beater has no knowledge of my case. Upon enquiry, the service manager informed me that this incident will now first be discussed in a meeting with the dealer principal in days to come.
