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Michael P
1 reviews | Active since Jul 2010
21 May 2019, 21:30
Waiting 3 months for parts - horrible service from Peugeot
I strongly urge anyone not to buy a Peugeot. My 5008 was damaged in an accident, and I have been waiting for 3 months for parts. Peugeot just does not seem interested in the customer.
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Replies (3)MP
Michael P's updateReviewer Update
22 May 2019, 16:09Peugeot has been in touch, and are not willing to assist at all, neither to speed up the delivery of the parts or to offer a courtesy car due to the inconvenience. My original sentiment is the same, I suggest steering clear of Peugeot, they are not concerned about the customer.
MP
Michael P's update22 May 2019, 16:09
Reviewer Update
Peugeot has been in touch, and are not willing to assist at all, neither to speed up the delivery of the parts or to offer a courtesy car due to the inconvenience. My original sentiment is the same, I suggest steering clear of Peugeot, they are not concerned about the customer.
MP
Michael P's updateReviewer Update
14 Jun 2019, 14:04Update: still waiting. My family has gone nowhere for 4 months now. This is the worst service I have ever experienced. No feedback, no assistance, no courtesy car, and I still don't have parts for my vehicle. At this rate it will take half a year to get repaired. Worst mistake ever to purchase a Peugeot. Stay well away from this brand.
MP
Michael P's update14 Jun 2019, 14:04
Reviewer Update
Update: still waiting. My family has gone nowhere for 4 months now. This is the worst service I have ever experienced. No feedback, no assistance, no courtesy car, and I still don't have parts for my vehicle. At this rate it will take half a year to get repaired. Worst mistake ever to purchase a Peugeot. Stay well away from this brand.
Peugeot Citroen South Africa's replyOfficial
14 Jun 2019, 15:45Case Manager is trying to contact you as there are 3 parts outstanding. Additional feedback will be granted on Tuesday. Case reference number ***
Thank-you
PCSA Management
***
Thank-you
PCSA Management
***
Peugeot Citroen South Africa's reply14 Jun 2019, 15:45
Official
Case Manager is trying to contact you as there are 3 parts outstanding. Additional feedback will be granted on Tuesday. Case reference number ***
Thank-you
PCSA Management
***
Thank-you
PCSA Management
***