VERY POOR SERVICE

VERY VERY POOR SERVICE - HAVE BEEN WAITING FOR PARTS ALMOST 2 MONTHS NOW AND ALL THEY HAVE TO SAY IS THAT THEY ARE FOLLOWING UP. I AM A SINGLE MOTHER THAT DOES NOT HAVE ANY OTHER MEANS OF TRANSPORT. I NEED TO GET TO WORK AND MY DAUTHER OF 7 TO SCHOOL AND IT IS RAINING IN THE CAPE. UTTERLY POOR SERVICE - STILL DONT HAVE AN ETA ON SOME PARTS!!!!!