Unavaility of essential car part, no feedback

The vehicle, Peugeot 208 went in for repairs on Monday 30 November 2015, this part falls under the Maintenance plan, a catalytic converter needs to be replaced. Initially I was told part needed to be sent from France. <br> <br> On Tuesday I was notified that part was available in South Africa but every time I call Peugeot I am given a different story, the branch blames head office, head office blames the distribution centre but nothing is getting resolved.<br> <br> It is four days down the line, I have to call them all the time, and now they inform me that they will only give feedback on Monday 7th December, showing that Peugeot don't give a damn about the customer inconvenience.<br> <br> I was considering purchasing a new Peugeot but with this type of bad service I will rather look at other brands<br> <br> <br>