Terrible service

I've had a problem with my car alarm since I got the car in June 2019 (a brand new 208 puretech). I've taken it in for repairs to Westvaal Menlyn 3 times and they have not been able to fix it. The staff haven't given me solutions, not even a curtesy car. They don't seem to know what they are doing, barely helpful. So disappointing and a great inconvenience.