1 reviews | Active since Jan 2018
Stay Away from Peugeot! Terrible service and poor workmanship!!!!
I have a 2017 Peugeot 2008 GT line, driven for just over 1 year and currently on 39000kms... still under warranty. On Sunday 07 April 2019 it left me stranded at the mall, Engine Fault: Need repair warning flashed up on the dash and it would not start, this is very strange for practically a new car. Called Peugeot emergency services and the car was towed to Peugeot Pinetown. Now this is the expensive problem I have... Peugeot South Africa refuse to give me a courtesy car for me to get around. I have been paying R226 per Uber trip to get my pregnant wife and I to work and back. My kids have to stay at home and have missed 3 days of school because of this. Now I understand that these faults happen but none of this is my fault yet i am paying the price for it. I spoke to Belinda from customer service who was very rude to me and she says this not Peugeots fault and they can not provide me with a courtesy car because the part that needs replacing is available locally??? I then told her if you can not provide a car for me you would need to reimburse me for my travelling costs which she blatantly said NO! We will not! when i asked why? she could not give me an answer. Now it is Wednesday 10 April 2019 and I am not sure when my car will be available and when my kids can go back to school! But I must give credit where its due and thank Nicole from the service department @ Peugeot Pinetown for going above and beyond to keep me updated. Peugeot SA im afraid you are losing a lot of clients because of your terrible service and poor workmanship!!!!
Kovilan Govender
Peugeot Citroën South Africa acknowledges receipt of your Hellopeter complaint, apologies for the inconvenience and frustration caused.
Feedback will be granted soonest.
Thank-you
PCSA Management
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Peugeot Citroën South Africa acknowledges receipt of your Hellopeter complaint, apologies for the inconvenience and frustration caused.
Feedback will be granted soonest.
Thank-you
PCSA Management
***
Thank-you
PCSA Management
***
Thank-you
PCSA Management
***
Thank-you
PCSA Management
***
Thank-you
PCSA Management
***
