********* service

They don't even deserve a 1 star, i wish there was a zero or -5 rating as that's what Citroen Northcliff/Blackheath deserve. I drove my car in for a basic service which costed 6.3K and had to have my car towed after they damaged my radiator and quoted me over 8K ex. vat to fix their mess. THOZAMA, the technician who did the service claims that the car came in like that. When I questioned him on how possible is to drive a long distance with a broken radiator, without damaging the engine and the car heating up into a halt, he couldn't answer to show that he knew that he was talking nonsense. Computerized cars are extremely sensitive that the engine light would have gone off the minute the car sensed damaged. So it wouldn't have been possible for me to even drive it to the dealer in that state. When I got my car back, the water tank wouldn't even hold any water, even drop gushed out. They then said I couldn't drive it smd it would take 2 days to fix it. I refused to leave it behind as they had broken the trust I had in them after all the years that I've been servicing and fixing my car with them. The next day I called twice and spoke to the dealer principal, SHAUN, who promised to investigate and get back to me but never did. This dealer is so ********* and just pure evil in what they did to my car. I had incur a hefty cost of fixing it as they refused to take responsibility and accountability for their mess. The private technician that fixed it confirmed that there was no ways that it was just regular wear and tear, the damage showed that it was a deliberately done. If this is how CITROEN NORTHCLIFF/BLACKHEATH gets to make more money out of their honest customers, they must remember that what goes around comes around, KARMA will take care of their ********* evil ways!!!