TK
Thulile K
1 reviews | Active since Feb 2018
30 Apr 2019, 10:02
Poor quality or *******
I feel Peugeot is milking me for money last year March 2018 I brought the car in for a service. In April of 2018 less than a month later the car wouldn’t move. The car was towed to Peugeot and I was charged just under a R1000 for them to tell me there was nothing wrong with the car. 2019... 25 March my car was booked for a service I paid close to R4500 for service and to diagnose parking brake fault. Now once again a month later after the service I’m stuck with the vehicle. I’m advised that that I must pay R3680 to diagnose what’s wrong with the car and only then will I be told if I need to pay more money. Why do I encounter these problems a month after the service. This is *******.
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Replies (3)0
Replies (3)
Peugeot Citroen South Africa's replyOfficial
30 Apr 2019, 10:18Peugeot Citroën South Africa acknowledges receipt of your Hellopeter complaint - please be advised the PCSA Case Manager will contact you soonest to address accordingly.
Thank-you
PCSA Management
***
Thank-you
PCSA Management
***
Peugeot Citroen South Africa's reply30 Apr 2019, 10:18
Official
Peugeot Citroën South Africa acknowledges receipt of your Hellopeter complaint - please be advised the PCSA Case Manager will contact you soonest to address accordingly.
Thank-you
PCSA Management
***
Thank-you
PCSA Management
***
Peugeot Citroen South Africa's replyOfficial
30 Apr 2019, 11:50Peugeot 3008 = 114603km
As per your telephonic feedback, last year you had taken your vehicle for service and a month later the vehicle could not start - then towed to the dealership. Dealer diagnosed and no fault was evident.
2019 March vehicle went for an annual service a month after the service, the engine light was evident, vehicle towed to dealer and later she was quoted R3 600.00 for diagnostics and its not even for repairs
Service Advisor the vehicle was towed in for engine light - dealer carried out diagnostics and picked up there no compression on cylinder 1 & 3 and there was a misfire
Please refer to the feedback from the PCSA Case Manager.
Peugeot Citroen South Africa's reply30 Apr 2019, 11:50
Official
Peugeot 3008 = 114603km
As per your telephonic feedback, last year you had taken your vehicle for service and a month later the vehicle could not start - then towed to the dealership. Dealer diagnosed and no fault was evident.
2019 March vehicle went for an annual service a month after the service, the engine light was evident, vehicle towed to dealer and later she was quoted R3 600.00 for diagnostics and its not even for repairs
Service Advisor the vehicle was towed in for engine light - dealer carried out diagnostics and picked up there no compression on cylinder 1 & 3 and there was a misfire
Please refer to the feedback from the PCSA Case Manager.
Peugeot Citroen South Africa's replyOfficial
03 May 2019, 16:13As per your feedback, you have granted the dealership go-ahead to strip the cylinder head.
Feedback will be granted on Monday - Case ***
Thank-you
PCSA Management
***
Feedback will be granted on Monday - Case ***
Thank-you
PCSA Management
***
Peugeot Citroen South Africa's reply03 May 2019, 16:13
Official
As per your feedback, you have granted the dealership go-ahead to strip the cylinder head.
Feedback will be granted on Monday - Case ***
Thank-you
PCSA Management
***
Feedback will be granted on Monday - Case ***
Thank-you
PCSA Management
***