DC
Derrick C

1 reviews | Active since Aug 2018

09 Feb 2019, 11:11

Peugeot/Citroen Westrand

These guys are the definition of *********. They are busy selling messed up cars that break down almost immediately, which i think is ******* and should be repremanded in its strongest terms. I bought a car recently, haven't even driven it for 2 months, breaks down, and they ask me to repair it myself. What kind of nonsense is that. They are ingorant of the requirements of the law with regards to consumer protection. However i blame Wesbank and Peugeot South Africa for giving them franchise and access to finance for them to start conducting such ******** activities. Regardless, the law will take its course and i will fight tooth and nail for justice. To all of you, be warned and steer clear of these *********.

0
Replies (5)
Peugeot Citroen South Africa
Peugeot Citroen South Africa's reply11 Feb 2019, 15:54
Official
Peugeot Citroën South Africa acknowledge receipt of your Hellopeter complaint, please allow Customer Relations the opportunity to intervene.  Feedback will be granted thereafter

Thank-you
PCSA Management 
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DC
Derrick C's update13 Feb 2019, 09:57
Reviewer Update
“Within six months after the delivery of any goods to a consumer, the consumer may return the goods to the supplier, without penalty and at the supplier’s risk and expense, if the goods fail to satisfy the requirements and standards contemplated in section 55” and demand a refund or to have the goods replaced or repaired”.
Peugeot Citroen South Africa
Peugeot Citroen South Africa's reply13 Feb 2019, 11:20
Official

It is regretted that you will not be-able to pay your vehicle instalments.   Please can you respond to the email from PCSA that was sent you , alternatively your cell number will be appreciated. 

Thank-you
PCSA Management 
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DC
Derrick C's update13 Mar 2019, 21:56
Reviewer Update
Ok case resolved, but thanks to Zanele Hlatshwayo, from Peugeot Citroën South Africa, who demonstrated resolve and resilience in making sure justice is served. Once again thumps up, and thanks for her great work. God bless.
Peugeot Citroen South Africa
Peugeot Citroen South Africa's reply14 Mar 2019, 14:58
Official
Thanking you kindly for your positive feedback Sir , your compliment will be sent to the Case Manager -Zanele

Thank-you
PCSA Management 
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