DS
David S

1 reviews | Active since Feb 2015

03 Feb 2016, 07:22

Peugeot North Cliff service very bad service

Peugeot North Cliff service very bad service.I booked my car on the 4th or 6th January 2016 still today the 3rd February 2016 the car is not fixed yet.The 1st issue was blame shifting between them and 360 PLUS.<br> The 2nd issue was the 1st and 2nd service consultant who left the dealership never bothered to give me feedback.It's so difficult to get hold of the service department manager. I don't know if its Kobus (service manager) promise to contact me and instant he send the 3rd consultant to contact me and never bothered to apologies and the consultant didn't know what was happening to the car.I tried to buy a reliable car from a well-known company but most of the dealership I took my car too, I had to complain first before my issues can resolved.If possible I'm so tired of the car and wish Peugeot can feel my frustrations and anger and sort my issues out. It been 5 years but feels like I had the car for more than 15 years. I've already spend more than R15 000 to get it fixed and I bought it new.I also keep asking myself if in South Africa if we have a Peugeot specialist or not because always what the dealerships just replace and not repair that's why their prices are so ridiculous

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